Introducing G.A.B.Y. Virtual Assistance

After working twelve years as an administrative assistant, CEO and Office Manager, I decided to start a business as Virtual Assistant (VA).  Since 2003, G.A.B.Y. Virtual Assistance (GVA) has specialized in assisting small and medium businesses. My goal as a VA is to collaborate with business owners and analyze their administrative support needs.

GVA is owned and operated by Gabriella Mitteva - a Virtual Assistant. As a seasoned professional with more than 12 years of broad experience in business administration, I offered many of the same services of an Administrative and Executive Assistant and now providing my clients with the business support they desire from a remote location.  I am a detailed, analytical, and creative problem solver with a deep respect for privacy and client confidentiality. As a small business owner myself, I not only have a vested interest in making sure my clients businesses are growing, I have a better understanding of the small business arena than either permanent or temporary employees. While I have held management and supervisory positions, believed that one of my best roles is that of the "right hand woman" or, as we are called in today's high tech world, virtual assistant. I enjoy working behind the scenes to help others shine.

G.A.B.Y. Virtual Assistance is ideal for small to medium businesses who are looking for extra support, sole traders, freelancers and larger companies who have the opportunity to outsource work. I can ensure that anyone who needs support and assistance can receive the same or a higher service than they would expect to receive from a large company, but without the expenses of permanent or even temporary staff.

GVA is cost and time efficient:

  • Available outside the usual office hours.
  • A full range of administrative services which you can use as and when required. Long-term regular support or help with ad hoc projects.
  • Only ever pay for the services you actually use and hours worked.
  • No agency fees to pay.
  • No need to find a desk or purchase any equipment.
  • No staff costs including holiday/sick pay, tax or National Insurance.
  • No recruitment or training costs.

GVA offers complete administration support for your business.  If you require help with a one off project or are more interested in having someone available to help you for a number of hours each month, then GVA is here to helpAs a virtual assistant GVA is here to support your business as often as you need.

GVA uses a variety of communication and working methods, including: email, fax, post, courier services, Instant Messengers, etc. Information can be sent to you on CD, too. Although working remotely most of the time, on-site support and visits to clients' premises can be arranged for businesses based in Varna, if it should be necessary.

Technology

Welcome to my virtual office, I have made a substantial investment over the years in computers, software and office equipment. I love trying new programs and am constantly adding to this list. Scan the list below to see the business software applications and hardware I currently have available. This list is always growing, so if you don't see your program here please, ask me about it.

 

Hardware:

IBM compatible computer (Pentium 4 Processor; RAM DDR 512 MB, 80GB hard disk; DVD-ROM - LG GSA-4082B DVD+RW)
Laptop Compaq ( Intel Celeron M Processor 320 (1.3GHz), 256MB DDR memory, 100GB hard drive, Toshiba DVD_ROM SD-R2512)
HP PSC 1215 colour printer/scanner/copier;
Broadband Internet Connection,
Wireless Router enabling Home Office Network
VCR type: Multi-system
PC Camera
Digital Camera

 

Primary Software:

Microsoft Windows XP Professional & Home Edition
Microsoft Office 2003 & Microsoft Office 2007
(incl. Excell, Word, Access, Infopath, Outlook, PowerPoint, Publisher)
Browser: Internet Explorer 6.0; 7.0 & Opera 8.0
E-mail:  Microsoft Outlook Express and Web Mail
Anti-Virus Software Kaspersky & NOD 32
Word & Spell Check in Mother Tongue & English
Electronic dictionaries
Adobe Acrobat Professional 7.0
Adobe Reader 8.0
Trados Freelance 2006
Winzip 9.0
WinRar 3.42
FTP Client Filezilla 2.2.8c
Web Data Extractor
Advanced Information Extractor
File Converters
eFax Messenger
Instant Messengers: ICQ, Skype, Yahoo, IM, GoogleTalk, AOL

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